Cisco Stay is about Buyer Expertise and we’re ALL IN

What every week! Cisco Stay EMEA flew by almost as quick because the digital evolution we’re witnessing earlier than our eyes! It was unbelievable to be there in individual and to see so many individuals on the bottom in Amsterdam. Day-after-day was a brand new excessive; from the opening keynote the place I had the pleasure to hitch Wendy Mars, Liz Centoni, Jonathan Davidson, Javed Khan, and Tom Gillis on stage and introduce Greg Swimer, the CTO of Metropolis Soccer Group to learn the way Cisco has enhanced ‘the expertise’ for Metropolis Group’s followers around the globe.

There have been a number of key themes dominating Cisco Stay EMEA. Vitality and Sustainability featured excessive, and our Sustainability Zone was buzzing with exercise. I used to be delighted to hitch Gordon Thomson on stage to speak concerning the position CX can play in driving a extra sustainable future. Our dialog on Sensible Buildings highlighted many themes together with the various priorities from Generations X, Y and Z round what they see as the perfect office, and the elevated significance of extra sustainable options. At Cisco, we’re future-focused and agile and are wanting ahead to seeing what Gen Alpha will need from a office.

Our conversations with analysts had been as candid as ever. It’s refreshing to listen to the place we’re including worth, and the place we might be extra lively. One factor is for certain – Cisco CX is making waves, and our technique is resonating with the market. We carry collectively a uniquely highly effective mixture of human + digital intelligence to empower you – our clients and companions – to get the outcomes that matter most, quicker!

We had many conversations with attendees, companions, and clients about new expertise traits rising at a fast tempo, together with ChatGPT. The truth is, this formed my on-stage dialogue with Michael Kämper and Koen Bastiaens, the place we mentioned the necessity for a mix of human + digital options to assist clear up a number of the most urgent enterprise challenges confronted by firms around the globe. It’s not simply luck that our CX portfolio provides one of the best of each. We’re right here that can assist you simplify, remodel, and innovate.

In our Innovation session, ‘Creating distinctive experiences with digital and human intelligence,’ Martin Gysi from Swisscom instructed us how Cisco’s Digitise Supply helps spur innovation at Swisscom, and we even had a visitor look from Thomas Rasmussen from Norlys who we had featured in one among our movies. He instructed the viewers concerning the significance of belief that’s constructed on the human interactions with Cisco.

I used to be delighted to see our CX stand was all the time a flurry of exercise, particularly round our demos and the Lightning Talks which drew within the crowds. When you’d prefer to have a private CX Cloud demo, tell us.

Thanks to all our audio system, attendees, and all these working arduous behind the scenes who made the whole lot run easily to make sure the complexities behind the scenes at Cisco Stay disappeared in order that our clients and companions had one of the best expertise attainable. In my keynote, I quoted Johan Cruyff who stated, “Taking part in soccer may be very easy, however taking part in easy soccer is the toughest factor there may be.” At Cisco Stay EMEA, you all performed at your best, you took away the complexities and made issues look ‘easy’ to make sure that all attendees had one of the best expertise. That’s what issues most, and we’re ALL IN in the case of expertise!

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Don’t miss replays of the Cisco Stay EMEA periods as they’re accessible.

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