Grazzy needs to cease letting folks use ‘no money’ as an excuse to keep away from tipping • TechCrunch
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Carrying money was once a factor, however now with bank cards, and extra lately digital wallets, having greater than a few {dollars} in your bodily pockets is tough to come back by.
Sadly, that additionally leaves many people in poor health ready to indicate gratitude, particularly when touring, to provide a money tip to the folks cleansing our rooms or bringing your automobile round.
Austin-based Grazzy needs to vary that by way of its prompt pay and tax compliance platform the place folks can depart ideas for frontline staff that workers can entry on the identical day. It additionally offers a recruitment and retention instrument for service-based employers, like lodges, bars, eating places and salons, whereas additionally giving workers monetary wellness instruments.
Russell Lemmer, Grazzy’s founder and CEO, instructed TechCrunch he was a type of vacationers who experiences nice companies at lodges however makes use of his cellphone for every little thing and infrequently carries money.
“Whereas staying in Las Vegas, I left my baggage with the valet, and wished to tip, however couldn’t,” Lemmer recollects. “I heard the valet inform his colleagues that ‘that is seven in a row.’ I felt ashamed and began to consider an answer.”

Russell Lemmer, founder and CEO of Grazzy Picture Credit: Grazzy
In surveying others, Lemmer discovered that he was not alone: A majority of individuals he talked to have been additionally heavy cellphone pockets customers who have been as soon as ready of not with the ability to tip as a result of they didn’t have money.
He began engaged on Grazzy in September 2021, and what resulted is an app that takes a “business-to-business strategy to Venmo,” and a seamless solution to present gratitude to somebody they don’t know personally, he stated.
Lemmer additionally wished to assist employers cut back hourly employee turnover, which he stated is a $100 billion downside within the U.S., by offering a manner for workers to earn and save extra. He’s not alone: As the worldwide pandemic exasperated the already robust situations for frontline staff, different startups introduced in expertise to resolve sure points. For instance, Anthill to attach those that by no means sit at desks, SnapShift to deal with HR and AskNicely for buyer expertise.
Right here’s how Grazzy works: Friends can immediately tip employees utilizing a property-branded QR code, and the Grazzy Direct characteristic permits employees to entry their ideas immediately. Grazzy makes cash from the processing charges.
The platform additionally screens and tracks the cash so that companies may be tax compliant whereas additionally seeing the wage will increase and the impact on their workers.
Lemmer says Grazzy reduces the wait that usually occurs with ideas coming by way of bank card transactions and the necessity to often tip out or minimize weekly paychecks. As well as, by providing an alternative choice to conventional money, Lemmer sees digital ideas rising an worker’s earnings by 20% on common.
Grazzy began working with its first massive lodge buyer final July and that has now grown to a few dozen. It’s nonetheless in its early stage and began bringing in income within the final month, Lemmer stated.
As we speak the corporate introduced $4.25 million in seed funding led by Subsequent Coast Ventures and Tuesday Capital. This brings its complete funding to this point to $6.8 million.
Lemmer intends to deploy the brand new capital into accelerating buyer progress throughout extra lodge manufacturers, working teams, restaurant teams and salons and into expertise growth in order that Grazzy integrates with main working programs.
Within the meantime, he has a three-year plan within the works that entails going after lodge working teams that handle tons of of properties and constructing out extra monetary wellness options for staff.
“We wish to begin to layer in higher methods to save lots of and spend,” Lemmer stated. “We really feel that’s the subsequent step after serving to them earn more money and entry extra of it on the identical day. Lengthy-term, they keep in these jobs a bit of bit longer, and it’s a recruiting instrument for the employers.”
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