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Automation is important for Managed Service Suppliers (MSPs) to scale their operations to the ever growing calls for of digital enterprise. Automation helps to enhance operational effectivity, mitigate operational threat, cut back prices, and offset the unfavourable results of complexity. That’s why Cisco emphasizes not solely the product function but additionally its wealthy Software Programming Interfaces (APIs). APIs assist MSPs to simply automate and seamlessly combine merchandise into their current operations platforms. The new Umbrella APIs are based mostly on OpenAPI Specification (OAS), a typical that gives an enhanced expertise for MSPs.
The brand new Umbrella APIs present MSPs with the next advantages: extra use instances and workflow automation, enhanced safety, simplified API authentication, simple API key administration, and Dashboard.
Extra use instances and workflow automation
MSPs can now generate a number of distinctive API keys for every use case or job. Previously, a company may have just one API key per sort, which compelled MSPs to share API keys with different teams leading to having few use instances. The brand new Umbrella APIs present extra flexibility, accelerating the method to automate and streamline workflows, cut back labor-intensive guide duties, and remove pricey delays. Utilizing the brand new Umbrella KeyAdmin dashboard, MSP directors can now create any variety of granular, multi-scoped Umbrella API keys. (See Determine 1 under)
Enhanced safety
Umbrella APIs helps MSPs to rapidly implement their safety integration. The token-based authentication methodology for all sources with granular entry controls for every API key offers enhanced safety. MSP administration can now customise entry controls for every API key based mostly on want or consumer function. An API key can entry solely the API sources discovered within the API key scopes. Every scope and useful resource can now have both Learn-Solely or Learn/Write entry privileges. As well as, an administrator can configure a lifetime or expiration time for every new Umbrella API key. (The default isn’t expired.)
Simplified API authentication
Earlier Umbrella API keys for the Administration and Community Gadget varieties had fundamental authentication, and the reporting sort had token-based authentication. All the brand new Umbrella API keys have the identical OAuth 2.0 shopper authentication and authorization methodology, serving to to scale back confusion. An Umbrella API key and key secret can be utilized to generate an Umbrella API entry token, which might then be included in a request to the Umbrella API.
Simple API key administration
The brand new KeyAdmin API function helps MSPs to provision and handle Umbrella API keys. MSPs can use this function to automate API key creation and administration with out relying on GUIs. MSP administration can generate an Umbrella API entry token after which use that token to create and handle Umbrella API keys.
Dashboard
The API KeyAdmin dashboard within the Umbrella Managed Companies Console offers a abstract and checklist of all of the API keys in a Org. Auditing for API keys turns into simpler to carry out with this new dashboard. Directors can view all of the assigned APIs, their statuses, and particulars, serving to them make selections rapidly–for instance by having the ability to monitor and take motion in instances when sure APIs haven’t been used for a number of weeks.
Within the pattern abstract proven in Determine 2 under, the purple triangle identifies the variety of expired API keys, and the yellow triangle identifies the variety of API keys expiring inside 30 days.
Now it’s really easy for Managed Service Suppliers to implement and enhance their operational effectivity. The brand new Umbrella API will present MSPs to construct a complete API administration and an automatic IT atmosphere. Think about together with Umbrella as a part of your managed safety technique for purchasers.
Extra sources
Study concerning the Umbrella MSSP program
Study extra about Cisco Cloud Safety API
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