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MANILA, Philippines — The Land Transportation Workplace (LTO) has launched on Tuesday the “Isumbong Mo Kay Chief,” a web based criticism and suggestions system which might be accessed via a QR code.
The QR code suggestions system is a part of LTO’s efforts to digitalize the company and supply a seamless buyer expertise when conducting transactions on the LTO, the division stated in a press release.
LTO Chief Assistant Secretary Jose Arturo “Jay Artwork” Tugade led the posting of the “Isumbong Mo Kay Chief” QR code on the Licensing Part of the LTO Central Workplace, East Avenue, Quezon Metropolis.
“Isa po ito sa mga inisyatibo ng LTO tungo sa mas epektibong pagseserbisyo sa taumbayan at sa mabilis na mga transaksyon lalo na’t pursigido nating itinutulak ang full digitalization ng ahensya,” stated LTO Chief Tugade.
(This is without doubt one of the initiatives of the LTO towards more practical service to the folks and quick transactions particularly since we’re persistently pushing the total digitalization of the company.)
“Hinihikayat po natin ang ating mga kababayan na ipabatid sa LTO sa pamamagitan ng on-line suggestions mechanism platform na ito ang kumpletong detalye ng inyong mga reklamo upang aming maimbestigahan at maaksyunan,” he added.
(We encourage our compatriots to tell the LTO via this on-line suggestions mechanism platform of the whole particulars of your complaints in order that we will examine and take motion.)
The QR code is posted in all LTO district and regional places of work across the nation.
Based on the LTO, if anybody has a criticism or suggestion, they scan the QR code utilizing their cell phone and be redirected to a survey type for his or her complaints or options to the company.
LTO described the appliance as an “choice” that the general public can select from the same old complaints comparable to gradual service, bad-tempered staff, disagreeable environment, or the presence of fixers. – Meralyn Melitante, Inquirer.internet trainee
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