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Co-authored by Abhinav Singh, Content material Supervisor at Cisco
‘The measure of intelligence is the flexibility to alter’ – Albert Einstein.
In a world that has been gripped with know-how and the parallel need to have sooner, smoother, simply out there assets, change is fixed. Our endeavour to refine the ‘person expertise’ for our learners has fuelled our efforts to remodel Black Belt right into a platform par excellence. SalesConnect has undergone some path-breaking adjustments, initiated by the beneficiant suggestions garnered via ‘Associate Listening’ and ‘Voice of Associate’ applications. We have now ‘modernized’ the structure, by leveraging best-in-class know-how to curate a Cisco branded product and growing an interface that’s increasing our learner base and optimizing accomplice expertise.
Simplify: The brand new SalesConnect primarily and dramatically improves the flexibility to seek for enablement assets in vendor and accomplice workflow.
Optimize: It advances a frictionless platform for enablement stakeholders to ship best-in-class enablement experiences.
Standardize: We’ll now ship a data-centric tech stack that gives analytics to measure effectiveness and assist management assess the ROI of enablement applications.
Scale: It additionally leverages an current authorised structure stack that enables us to scale with pace whereas maximizing Cisco’s ROI.
The Key Options of the New SalesConnect inside a Salesforce-native platform are proving to take Black Belt Academy to a brand new degree of ease and readability.
Customers are in a position to leverage the total platform with a remodeled Touchdown Web page, visually beautiful websites with simpler navigation, elevated and related search, all out there content material, guided studying, evaluation choices, certifications and badges.
Learners will now have individually crafted Studying Tracs, to successfully interact clients with guided Studying Plans, enhanced quiz engines, ILT/vILT and pitch contests. An choice to launch personalised, guided teaching led by managers and subject material consultants to develop gross sales expertise with video teaching and rubrics to information reviewers round greatest practices shall be out there.
Associate Enablement shall be extra clear, by preserving companions knowledgeable about merchandise and repair updates, Cisco Information, Associate Packages and Gross sales Methods with coaching, content material, websites, personalized homepage, and accomplice particular priorities.
There are at all times refined variations that go hand in hand with adjustments, and that’s what the Black Belt staff is now engaged on. However with a stable assist staff and a way more organized case administration system, we’re able to make this expertise an excellent one for our learners!
We’d love to listen to what you suppose. Ask a Query, Remark Under, and Keep Related with #CiscoPartners on social!
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