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As rail and mass transit operators are bouncing again from the worldwide pandemic, they’re additionally persevering with alongside their digital transformation journey, trying to create a contemporary journey expertise whereas enhancing operations and reaching sustainability objectives.
Passengers have excessive digital expectations right this moment and are used to the comfort of always-on companies. Due to this, rail and mass transit operators are putting a robust emphasis on enhancing their buyer expertise – each in stations and on-board their trains. The passenger expertise is being reimagined to supply a frictionless, protected, and linked journey.
In the latest episode of the Espresso and Conversations podcast, Andy Guide and I joined host Danny Vicente to debate the rail and mass transit business and improvements and expertise which might be shaping its’ future. We evaluate the most recent traits which might be driving sustainability, effectivity, and passenger-centricity within the business.
All through the episode, we discover how transportation organizations can set up a safe, resilient, and agile community. Different matters we delve in to incorporate:
- How hybrid work is altering passenger wants
- Reaching net-zero objectives
- Connectivity challenges
- Cybersecurity for crucial infrastructure
We shut the podcast with a dialog round the way forward for rail – elevated automation, electrification, high-speed rail, and extra.
Watch or take a take heed to the episode, obtainable now!
Apple Podcasts: https://podcasts.apple.com/us/podcast/conversations-coffee/id1516679188
Spotify: https://open.spotify.com/present/3pzuVaRMPvnqm5LXU4QB0X
YouTube: https://youtu.be/npso6DP8PFI
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