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I’m extraordinarily proud that over the previous 12 months, Cisco unlocked a brand new path to market to promote turnkey Software program as a Service (SaaS) options. Forming partnerships with Know-how Service Brokers Telarus and Intelisys has enabled 1000’s of brokers and conventional Cisco companions to seize the chance supplied by Cisco Unified Communications. In consequence, we’re delivering quicker buyer outcomes at a decrease price with options like Webex Conferences, Messaging, Calling and choose units.
By the previous few months, we’ve got seen elevated market velocity, obtained nice suggestions from brokers, companions and clients, in addition to requests for entry to extra product traces. It provides me nice pleasure to announce that Webex Contact Middle, our contact heart as a service (CCaaS) answer, has been added to our company provide.
In line with Future Enterprise Insights, the worldwide Cloud Primarily based Contact Middle Market is projected to achieve $56.75 billion by 2027. The pandemic accelerated the adoption of Unified Communications as a service (UCaaS) and now we see extra shifting to the cloud and CCaaS to energy their buyer expertise transformation methods.
By including Webex Contact Middle via our partnerships with Know-how Providers Brokers, brokers and companions can now provide any dimension clients probably the most complete collaboration portfolio. With Webex Contact Middle’s safe, but open and customizable platform, companies can differentiate themselves within the market and create a aggressive benefit for themselves.
To study extra about our gives via expertise service brokers, go to Cisco.com.
Study Webex Contact Middle gross sales fashions on Cisco SalesConnect.
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